Why You Must Comply with Your Cyber Liability Insurance
If you think that your cyber insurance claim will be cleared with no questions asked, think again. While reviewing your claim, your cyber insurance provider will assess whether you took “due care” to protect your business from being compromised by a cyber attack. While having a cyber liability insurance policy is non-negotiable today, you cannot be fully assured that your insurer will cover any of the costs you incur following a security breach.
Hidden in the fine print of your cyber insurance policy document are certain terms and conditions set by the insurer that you must be compliant with the terms of your cyber insurance policy and ensure that any risks that could lead to non-compliance are remediated.
Let’s take a look at some of the common reasons why cyber insurers deny claims, what impact claim denials can have, and how the right support can help you ensure that any risks that could lead to non-compliance are remediated.
Top 6 Reasons Why Your Cyber Insurer May Deny Your Claim
Besides their efforts to minimize payouts and boost the loss ratio (the ratio of premiums to payouts), cyber liability insurance companies look at various other aspects to deny a payout or payout only to a certain extent. Here are six of the most common reasons why your cyber insurer may either deny your claim completely or a sizable portion of it.
1. Policy Exclusions
Policy exclusions can be easily considered the biggest reason for claim denials. Applying for a claim for a security incident that falls in the list of exclusions that are often mentioned in the fine print of the policy document could prove to be a futile exercise.
2. Poor Prevention Practices
By not having enough prevention practices in place, you could be handing the insurance company an easy reason to deny your claim. Your insurance policy lists data security practices that you must implement in your business’ network.
3. Failure to Document Preventative Measures
Your insurer will want to see tangible evidence, in the form of documentation, regarding the preventative measures you have undertaken to ward off cyber threats to avoid any hassles, you need to have thorough, accurate, and updated documentation at all times.
4. When a Third-Party Stakeholder Is at Fault
Your network’s security isn’t just your responsibility. It’s the responsibility of your third-party stakeholders as well. A security lapse in a third-party vendor’s network could result in the claim being denied by the insurer. Even if the claim isn’t denied, it’s highly likely that the insurer will scrutinize the matter in-depth, which could make it a long, drawn-out process.
5. Accidental Errors and Omissions
Accidental errors and omissions in the documentation you share with the insurer could prove detrimental to the approval of your claim. The documented evidence should encompass everything you have done to abide by the terms put forth by the insurer.
6. When Coverage Doesn’t Extend Beyond the Interruption Timeframe
Cyber liability insurance plans vary, so you must pay close attention to coverage timeframes. This could be the difference between getting all your losses covered versus just a small percentage of them.